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Contact Us

Questions about Nova, licensing, refunds, or privacy? We are happy to help. Send us a message and we will get back to you as soon as we can.

Submitting this form opens your email application with the message pre-filled. We typically reply within 24 hours on business days.

Prefer to email directly?

Write to us at support@getnova.top — we read every message and will respond as quickly as possible.

Where to find us

Office

Nova Labs LLC · File No. 7584932

1201 N Market Street, Suite 111

Wilmington, DE 19801, USA

Support hours

Monday – Friday, 9:00 AM – 6:00 PM Eastern Time (ET)

We aim to respond to every inquiry within 24 hours on business days. Messages received over the weekend are answered first thing on Monday.

What to include

To help us resolve your issue faster, please include the email address used for your purchase, your license key (if available), and your macOS version. For refund requests, please state the date of purchase.

For legal documents, see our Privacy Policy, Terms of Service, and Cookie Policy.